Privacy Policy

1. What Personal Data We Collect

We collect the following personal data from you:

• Identity Data: Name, birthday, gender, nationality, country of residence.
• Contact Data: Email address.
• Profile Data: Profile picture, occupation, education level, social media links (optional), preferences.
• Communication Data: LINE chat messages (processed through the LINE app, but we may have temporary access for chaperoning purposes).
• Technical Data: IP addresses and related technical information processed by Cloudflare for security and operational purposes.

2. How We Collect Your Personal Data

We collect your personal data when you:

• Register an account on our Platform.
• Fill out your profile, including uploading your profile picture and providing other details.

3. Purposes for Which We Use Your Personal Data

• To provide matchmaking services: Processing your profile information and preferences to find potential matches.
• For safety and security measures: Monitoring user conduct, ensuring adherence to our Terms and Services (including the chaperoning of communications), and preventing misuse of the Platform.
• To communicate with you: Sending notifications related to matches, account updates, and service announcements.
• AI Processing for Matchmaking: Utilizing the Google Gemini API to process one-off information to aid in the matchmaking process.
• Payment Processing: Processing subscription payments via Stripe (we only use your email address for this purpose).

4. Sharing of Your Personal Data

• Other Users: Your profile information (excluding contact details until a match is made) and profile picture will be visible to other subscribed users as part of the matchmaking process.
• Google Gemini API: Certain profile information may be processed through the Google Gemini API to assist in generating potential matches. This processing is temporary and specific to the matchmaking process.
• Stripe: When you make a payment, your email address will be shared with Stripe for payment processing purposes.
• LINE: Communication between matched users and chaperones will occur through the LINE app; your LINE account details will be necessary for this interaction.
• Umami: We use Umami, a web analytics platform, to collect anonymous usage data and insights. This data is not personally identifiable and is used to better understand how our users interact with our services and to optimize their experience.
• Service Providers: We may engage other service providers who may have access to your personal data to assist us in operating the Platform (e.g., hosting providers). We will ensure these providers are bound by appropriate data protection obligations.

5. Security of Your Personal Data

We are committed to protecting your personal data and implement generally accepted industry standards to safeguard it. This includes:

• Hosting our application on Cloudflare Workers, which provides a secure infrastructure.
• Utilizing HTTPS for secure communication.
• Implementing access controls to limit who can access your personal data.

While we strive to use commercially acceptable means to protect your personal data, please be aware that no method of transmission over the internet or method of electronic storage is completely secure.

6. Data Retention

• Profile Information: We will retain your profile information for as long as your account is active, unless you choose to delete your account.
• LINE Chat Conversations: LINE chat conversations are retained for 7 days if there are no new messages within that period.

7. Your Rights Regarding Your Personal Data

You have the following rights regarding your personal data:

• Right to Access: You can request access to the personal data we hold about you.
• Right to Rectification: You can request that we correct any inaccurate or incomplete personal data.
• Right to Erasure: You can request that we delete your personal data, subject to certain legal obligations.

You can exercise these rights by contacting us at the email address provided below.

8. Cookies and Tracking Technologies

We use NextAuth.js for authentication. NextAuth.js may use cookies to manage and maintain your session. These cookies are essential for the functionality of the authentication process. We are not currently using any other tracking services.

9. Contact Us

If you have any questions or concerns about this Privacy Policy or our data handling practices, please contact us at:

contact@azwajamatch.com